Triggers - How to Connect Between Elements

How to connect between elements

This element lets you connect and order the different elements of your journey. By connecting the arrows from one icon to another, you will determine which actions will trigger each step, and by choosing the direction of the arrow, you'll establish how each event will affect the others.

For email element:

  • On send
  • On open
  • On click
  • On add to cart
  • On page view
  • On product view
  • On unsubscribe
  • On register
  • On conversion

For SMS element:

  • On send
  • On click


The on action options triggers the next element as soon as the action occurs.

To define on action hover the arrow


 and click on edit  and select the action:





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